Purpose

Crucial for digital products to prevent “chargebacks.”

Refund & Cancellation Policy

Because our courses are digital products and are accessible immediately upon purchase, we have a strict refund policy:

• Digital Access: Once a course has been accessed or any material downloaded, we generally do not offer refunds.
• 7-Day Window: If you have purchased a course but have not yet started the lessons, you may request a refund within 7 days of purchase.
• Technical Issues: If you cannot access the course due to a technical fault on our end that we cannot fix within 48 hours, a full refund will be issued.
• Contact: To request a refund, please email [info@ailadderacademy.com] with your order number.